How do I get my password ?
All the details are given on our site http://learning.wcoomd.org
• If you are a customs officer, please click here.
• If you are not a customs officer, please click here.
Internet Explorer closes when I try to log in
If your browser closes when you enter your user identification and password, you are probably using Windows XP with Service Pack 2, or software which blocks pop-ups. To solve this problem go into Internet Explorer, select Pop-up blocker in the Tools menu, and select Turn off pop-up blocker.
For problem-free operation it is also advisable to deactivate all pop-up blocking software (e.g. Yahoo! toolbar).
I habitually use another web browser than Internet Explorer
To access the e-learning platform, you shall use Internet Explorer. The site is not compatible with the other browsers for the moment.
What should I do if I do not have Internet Explorer?
It can be downloaded and installed free of charge by proceeding as follows :
• Open your browser
• Go to http://www.microsoft.com/windows/ie/worldwide/ie6sp1downloads.mspx
• Click on the language of your choice
• Click on the version of Windows which applies to you
• Click "Download"
• Follow the instructions on the screen
What should I do if I do not have Macromdedia Flash Player?
It can be downloaded and installed free of charge by proceeding as follows :
• Open your browser
• Go to http://www.macromedia.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash
• Click "Install now"
• Follow the instructions on the screen
What should I do if I do not have Acrobat Reader?
It can be downloaded and installed free of charge by proceeding as follows :
• Open your browser
• Go to http://www.adobe.com/products/acrobat/readstep2.html
• Click "Download"
• Follow the instructions on the screen
Copyright (C) 2006 WCO-OMD